In this topic
- Floodwater from outside is treated as Category 3 (black water).
- Standard homeowners policies usually exclude outside flooding; flood insurance covers it.
- Wait for utilities to be checked before entering a flooded home.
Storm water brings soil, sewage and chemicals with it. Anything porous it soaks, like carpet, pad, drywall and insulation, is normally removed, and the structure is cleaned and disinfected before drying.
This topic is part of our complete guide to water damage restoration. The articles for this topic are listed at the end of the page.
How storm water gets in
- Surface runoff under doors and into garages.
- Rising water from creeks, rivers and storm drains.
- Flash floods in dry areas where the ground can't absorb heavy rain.
- Storm surge and high tides on the coast.
- Wind-driven rain through damaged roofs and windows.
Safety before cleanup
- Don't enter until power to the area is off.
- Wear boots and gloves; floodwater can carry sewage and sharp debris.
- Watch for gas smells and structural damage.
- Throw out food and medicine the water touched.
Take photos before anything is moved, then call your insurer and a restoration crew. See insurance claims for how flood coverage usually works.
All 15 articles in this topic
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A local crew can be on site in about 45 minutes, 24/7, and we document everything for your insurer.
