24/7 emergency water damage restoration
When water gets in, every minute matters. IICRC-certified technicians arrive within 45 minutes, pull the water out, dry the structure to verified readings and rebuild what was damaged. One team, from the first call to the final coat of paint.
Local crews across Southern California, Florida, Washington and Nevada
Water damage restoration
Water moves fast. In the first few hours it wicks into drywall, soaks carpet pad and runs under flooring. Within 24 to 48 hours, mold starts growing on anything that stayed damp. That's why the first visit matters more than any other.
Our crew arrives within 45 minutes, finds the source, maps where the water went with meters and thermal cameras, and starts extraction the same visit. Then we dry, sanitize and rebuild, with your adjuster kept in the loop the whole way.
Shut off the main water valve if it's safe, then call. We'll walk you through the rest on the phone.
Tell us what happened. We'll take it from here.
Water still coming in? Call (800) 719-4808 for the fastest dispatch.
Your information is secure and never shared.
Two services, one team
Most companies do one or the other. We handle both, so there's no gap, no second contractor and no re-explaining the loss.
AI job photoFlooding brings contaminated water and structural stress. The first job is getting it out and making the property safe.
AI job photoOnce the emergency is handled, we dry what's hidden, keep mold from starting and put the property back the way it was.
What we respond to
Each cause brings a different water category, different materials and a different drying plan. We assess every loss on its own.
The most common call we get. Supply lines and slab leaks flood walls, floors and ceilings with no warning.
Category 3 black water. Needs protective gear, containment and full sanitization before anything else.
Seasonal rain, flash floods and failed drainage can put water through a whole ground floor in an hour.
Water heaters, washing machines, dishwashers and fridge lines can release gallons in minutes.
Toilets, tubs and sinks soak flooring and often leak through to the rooms or units below.
Rare, but a sprinkler head spreads water across a large area fast, especially in commercial buildings.
IICRC standards
The IICRC sorts water damage into three categories by contamination. We identify the category on the first visit, because it decides what can be saved, what protective gear the crew wears and how the space gets cleaned.
Sources: broken supply lines, leaking faucets, rainwater.
No contamination at the start, but it degrades into Category 2 within 24 to 48 hours if it sits.
Extract, dry in place, save most materials
Sources: washer and dishwasher overflow, toilet overflow without waste, sump pump failure.
Carries chemical or biological contamination that can make people sick.
Extract, antimicrobial treatment, remove pad
Sources: sewer backups, river and flood water, standing water with microbial growth.
Contains sewage, pathogens and toxins. The most dangerous category.
Full protective gear, removal of porous materials, sanitization
Emergency extraction & structural drying
Household fans move air around. Commercial equipment pulls water out of wood, drywall and concrete on a schedule we can measure, so nothing stays trapped to warp, rot or grow mold later.
High-capacity truck-mounted units and wet vacuums that remove standing water from floors and carpet.
High-velocity airflow across wet surfaces to speed up evaporation from walls and floors.
Capture the evaporated moisture so it can't settle back into materials that are already dry.
Meters and thermal cameras map hidden water in wall cavities, subfloors and insulation.
How it works
Six steps, the same on every job, from a single wet room to a flooded building.
Moisture meters and thermal imaging show where the water went and how far.
Truck-mounted pumps and wet vacuums remove standing water fast.
Industrial air movers and dehumidifiers dry walls, subfloors and framing.
Cleaning and antimicrobial treatment on every surface the water touched.
We treat, remove any growth and test to confirm it's gone.
Drywall, flooring and finishes rebuilt with quality materials.
Who we work for
From a single wet bathroom to a warehouse floor, our crews scale to the size of the loss.
ResidentialAirbnb and furnished rentals get priority scheduling. Fast turnaround keeps bookings on the calendar.
CommercialProperty managers: ongoing emergency response plus scheduled maintenance to catch leaks early.
Insurance claims assistance
Most homeowners policies cover sudden, accidental water damage like burst pipes and appliance failures. Flood damage from storms or rising water usually needs separate flood coverage. Either way, clear documentation is what gets a claim approved faster.
Photos, moisture readings and thermal scans from the first walkthrough.
An itemized scope your insurer can review and approve.
Technical questions, progress updates and billing, handled directly.
Including:
Call your insurer right after the loss, before any work starts. We'll take it from there.
What to do after water damage
If it's safe, these steps keep the damage from spreading and make the insurance side easier.
AI job photoClose the main water valve for a burst pipe. Don't touch switches or outlets in wet rooms.
AI job photo24/7 at (800) 719-4808. A technician is on site within 45 minutes.
AI job photoKeep clear of sewage and flood water completely. Don't try to dry walls yourself.
AI job photoPhotos and video of the water and damaged items, before anything moves.
Why choose Green Planet Restoration
Trained to industry drying standards, with the equipment to back it up. Every job is dried to verified readings, not a guess.
Extraction, drying, mold prevention and the rebuild under one project manager. No handoffs, no gaps, no second contractor.
We meet the requirements of homeowners, landlords, property managers and business owners, and we bill insurance directly.
Featured video
Featured video
Water spreads into drywall, subfloors and cabinets within hours. This short video shows what our crews do first and why speed matters.
Now showing: Water Damage Experts in Southern California
Case studies
Real jobs, start to finish: what we found, what we did and how it turned out.
Antelope Valley, CA
A pipe burst behind a hallway wall and water spread further into the cavity than anyone could see. We traced it, dried the structure and rebuilt the wall under one company.
Tukwila, WA
Our Seattle-area crew handled extraction, drying and documentation on a residential water loss, with readings logged daily until the structure hit dry standard.
Sample scenario
A failed dishwasher line soaked laminate and the toe kicks overnight. Floor came up, cabinets stayed, and air movers ran under the base cabinets for three days.
Frequently asked questions
It's the full process of removing water, drying the structure, cleaning contamination and repairing the damage. You need it the moment water gets in. Waiting even a few hours lets moisture spread into drywall, flooring and framing.
Right away. The first 24 hours matter most: water keeps moving through porous materials, wiring can be affected, and mold can start within 24 to 48 hours. We dispatch IICRC-certified technicians within 45 minutes.
Extraction, removal of contaminated water and materials, structural drying and dehumidification, cleaning and antimicrobial treatment, odor removal and repairs. Flood water is usually Category 3 and gets protective gear and sanitization. Our flood damage restoration page covers that process in detail.
Cleanup is the emergency phase: extraction, wet debris removal and initial sanitizing. Restoration follows: full drying, mold prevention, repairs, rebuilding and final deodorizing. We handle both with one team.
Most policies cover sudden, accidental damage like burst pipes or appliance failures. Flood damage from storms or rising water usually needs a separate flood policy. We document everything and work with your adjuster either way.
Minor Category 1 losses often take two to three days. Several rooms with structural moisture typically take five to seven days. Category 3 floods with rebuilding can take one to several weeks.
Yes, if moisture is not fully removed. Mold can start on damp drywall, carpet, wood and insulation within 24 to 48 hours. Fast extraction, structural drying and antimicrobial treatment prevent it.
Single-family homes, apartments, condos, vacation and short-term rentals, offices, retail, warehouses, hospitality properties and hospitals. We also support property management companies.
On site in 45 minutes. IICRC certified. 24/7.
Where we work
Local crews in four states, each with its own team, trucks and direct line. Pick your region to find the closest branch.
See all locations or call (800) 719-4808, 24/7
Mold and structural damage can start within 24 to 48 hours of water exposure. Get a free estimate and immediate dispatch.
